🛍️ Sales Policy
Effective Date: December 25, 2025
Expiration Date: December 25, 2026
At JoyPariz – Interior & Living, we are committed to providing a seamless and trustworthy shopping experience. Please review our sales policy before placing an order.
📦 Product Availability
All items listed on our website are subject to availability. In case an item becomes unavailable after your order is placed, we will contact you immediately to offer an alternative or a full refund.
💳 Pricing & Payment
All prices are shown in Vietnamese Dong (VND) and include applicable taxes
We accept cash on delivery (COD), bank transfer, and major e-wallets/payment gateways
Orders must be fully paid before delivery (except for COD orders)
📑 Order Confirmation
After placing an order, you will receive an order confirmation email or SMS with details of your purchase. Please review this carefully and contact us if any information is incorrect.
🔄 Order Changes & Cancellations
You may request changes or cancellations within 12 hours of placing your order
Once your order has been processed or shipped, we may not be able to cancel it
For custom orders or made-to-order furniture, cancellations are not accepted once production has started
🚚 Shipping & Delivery
We offer nationwide delivery across Vietnam
Estimated delivery times are provided at checkout and may vary by location
Large furniture items may include free or discounted installation (see product details)
🔁 Returns & Refunds
Please refer to our Refund and Returns Policy for full details on return eligibility, process, and timing.
🛡️ Warranty & Support
Most products come with a warranty period, stated in the product description. If you experience any issues, our support team is here to help resolve them quickly and fairly.
📍 Contact Us
For any sales-related questions, please reach out:
JoyPariz – Interior & Living
📧 Email: support@joypariz.net
📞 Phone: +84 123 456 789
🏠 Address: 298 Nguyen Van Huong Street, Thao Dien Ward, Thu Duc City, Ho Chi Minh City, Vietnam