🚚 Shipping Policy

Effective Date: December 25, 2025

Expiration Date: December 25, 2026

At JoyPariz, we’re committed to delivering your furniture and home décor safely, quickly, and with care — no matter where you are in Vietnam.


📦 Delivery Coverage

We ship nationwide across Vietnam, including major cities, suburbs, and rural areas.
If your area is outside standard delivery zones, we’ll contact you directly to arrange a suitable solution.


⏱️ Delivery Time

  • In-stock items: Delivered within 3–7 business days

  • Large furniture or custom pieces: May take 7–15 business days depending on size and location

  • You’ll receive tracking information or a call from our logistics team before delivery.


🛠️ Assembly & Installation

  • For large items like sofas, beds, or cabinets, we offer free or discounted installation depending on your location

  • Our team will contact you to schedule installation after delivery


💳 Shipping Fees

  • Shipping fees are calculated at checkout based on location and order size

  • Free shipping may apply for selected items or promotional periods


📦 Packaging & Handling

All items are securely packed using protective materials to prevent damage during transit. We take every precaution to ensure your order arrives in perfect condition.


🚨 Delivery Issues or Damages

If your item arrives damaged, incomplete, or incorrect:

  1. Please take photos and notify us within 48 hours

  2. Contact our support team at support@joypariz.net or +84 123 456 789

  3. We’ll arrange for a replacement, repair, or refund as soon as possible


📍 Contact Us

Need help tracking your order or have a delivery request?

JoyPariz – Interior & Living
📧 Email: support@joypariz.net
📞 Phone: +84 123 456 789
🏠 Address: 298 Nguyen Van Huong Street, Thao Dien Ward, Thu Duc City, Ho Chi Minh City, Vietnam